Coordinador de Cobranzas - Colombia - OLX

OLX

Empresa verificada

Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

WELCOME TO OLX

At OLX, we shape the future of trade to unlock the hidden value in everything.

We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms.

Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved local brands such as OLX Autos, Otomoto, and Property24.

En este rol velarás por el cumplimiento en las políticas de recuperación de cartera para vehículos de acuerdo con nuestras metas según rangos de mora Preventiva, 1 día, 30, 60 días y más de 90 días de atraso)

Responsabildades:

Cumplir metas de recuperación de cartera de acuerdo con edades de mora,monto vencido,ciudad y LTV. (loan to value)
Hacer seguimiento a los clientes recordandole las edades para el pago de la mora
Direccionar gestores de cobranza a cargo
Manejo telefónico y prensencial de lo clientes vencidos que incumplan o no los acuerdos de pago.
Reportar al Director de Cobranzas.
Generar los datos input y output de los KPIs del área
Cumplir con los tiempos de respuesta
Níveles de servicio de las operaciones vencidas a protocolizar
Apoyar a otras áreas en particular al Área de Crédito y Operaciones acorde a volúmenes de operaciones en la línea de producción.

Competencias y Perfil:

Minimo 8 años de experiência en el sector financiero
Entidades de primer piso en el otorgamiento de financiación de Vehiculos.
Experiência en recuperación de cartera de manera telefónica, escrita y presencial.
Conocimientos en indicadores de gestión de cartera
Experiência gestionando abogados Externos
Conocimiento en políticas de cobranzas, recuperación de cartera en clientes al día y vencidos Administración por Objetivos en función de las metas de recuperación de cartera.

Why join OLX?
At OLX, we unlock value in our people. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions.

And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.

We also unlock value for our stakeholders.

We are proud of the positive contribution we make to our planet, by enabling more conscious consumption and helping the world make the most of its limited resources through more efficient trade.

And last but not least, we love to unlock value for our customers.

Every single month, over 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need.

And we help thousands of entrepreneurs and businesses find their customers too.

Diversity, Equity and Inclusion at OLX
If you do not meet every single requirement for this role, we would still encourage you to apply.

At OLX, we are committed to creating a high performing diverse, inclusive and authentic workplace, we know that we get the best results when we have the broadest range of knowledge, backgrounds, and experiences in our team, and we believe you are at your best when you can bring your whole self to work.

We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.