New Verticals Account Coordinator - Bogota, Colombia - Uber

Uber

Empresa verificada

Bogota, Colombia

hace 2 semanas

Publicado por:

Carolina González

beBee Recruiter

Descripción

About the Role:

The New Verticals Account Manager role is a great opportunity to demonstrate your communication and negotiation skills.

This role focuses on driving growth and increasing retention as well as consolidating an operational excellence performance to guarantee the best in class experience and service.

Account Managers are critical to retaining our highest value accounts, ensuring new partners are successful on our platform, and consult partners that have the potential to grow in the Caribbean Region (Dominican Republic and Puerto Rico).

This role calls for a combination of an operational and excellence attitude, analysis of performance and exceptional relationship management.

You should thrive in an "all hands on deck" environment, love solving problems, and above all be passionate about our partners.

What you'll do:

Build longterm relationships with New Verticals merchants
Develop meaningful and longlasting relationships with key partners by focusing on building trust and crafting successful joint business plans
Monitor the activity and analyze data
Perform a broad range of financial, quantitative, and qualitative analyses to continuously improve the reliability of the orders).
Present and report key results to partners.
Promote Uber Eats New Verticals value proposition and foundations
Clearly understand and communicate the value of Uber Eats to the portfolio assigned. Seek and achieve best in class operations and look for ways to grow our business within existing accounts.
Contribute to improve Uber Eats service
Act as an ambassador of Uber's mission, brand, and product being a problem solver for partners and team. Identify ways to develop further Uber Eats offering to answer partner's needs.

What you'll need:

Professional proficiency in English
Proven experience in an account management role, Business Development or Operations
Excel proficiency and an interest in dealing with numbers and analysis
Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs.
Project Management: good organization, prioritization & time management skills
Analytics experience: Intermediate level in SQL

Uber is proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Uber is proud to be an Equal Opportunity/Affirmative Action employer.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity.

Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.

For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.

Please speak with your recruiter to better understand in-office expectations for this role.