Customer Success Specialist - Colombia - HUBTEK

HUBTEK

Empresa verificada

Colombia

hace 3 semanas

Publicado por:

Carolina González

beBee Recruiter

Descripción

Description:

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

Our modern offices are
pet-friendly and we provide different amenities such as casual attire, and free beverages. Some of our
benefits are health club membership, exercise plan, nutritional plan or home medical services.

Some of your responsibilities are but are not limited to:

Maintaining customer experience.
Customer utilization drive customer adoption and increase usage.
Customer Relationship building.
Customer education on selfservice and processes.
Provide feedback from premium partnerships with development insight and or additional feature functions.
Conflict resolution.

Requirements:

What would help you succeed:

Believe and love what you do.
Teamwork.
Multitasking skills
Responsibility

Minimum requirements:

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Studies: High School Degree.

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Experience: at least 6 months of experience in customer service or logistics.
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Language: Advanced English skills, B2 or C1 is preferred and french skills are desirable.

Perks:

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Schedule:Monday

Friday 7:00am to 4:00pm // Monday
Friday 10:00 am to 7pm (We work by the American calendar)

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Contract: Indefinite term contract + Benefits.
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Places: Only for Medellin, WeWork Palmas.

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Salary: cop,

**Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?