Customer Service Representative Cso Q2 - Bogota, Colombia - Optum Global Advantage

Optum Global Advantage

Empresa verificada

Bogota, Colombia

hace 3 semanas

Publicado por:

Carolina González

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Descripción

Número de la requisición:

Categoría de la vacante:

Servicio al cliente

Ubicación:

Bogotá, Distrito Capital de Bogotá

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Trabajos con UnitedHealth Group

Estamos creando oportunidades en cada rincón del mercado de salud para mejorar vidas mientras construimos carreras. Y eso significa oportunidades de crecimiento profesional continuo para usted.

Mientras le apoyamos con las últimas herramientas, capacitación avanzada y la fuerza unida de los compañeros de trabajo de alto calibre, usted puede continuar siguiendo el camino
del mejor trabajo de su vida.

SM*

Descripción
Externa
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion,
career growth opportunities and your life's best work.

SM
How will you make an impact in Health Care?
Join us and expand your career possibilities

At Optum you'll have the most opportunities to grow and develop, enabling you to improve the health of others in a global organization that's evolving health care through technology.

We're creating a healthier world, one insight, one connection, one person at a time.
Explore our career opportunities and begin your life's best work:

Our
Customer Service teams are helping people from around the world.

As a
Senior Customer Service representative, you will play a key role within our company by providing service information, answering questions, and resolving emerging inconveniences that our members, account holders, and/or strategic vendors might face.

Owning our corporate values and attending to these important matters with accuracy and efficiency.

We can bring out your best as you put your
listening, analytical and problem-solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions;
Here some key skills and qualifications you will need to succeed as a Customer Service Representative - UHOne:

Calificaciones
Externas

As you will be providing support to our UHG members and strategic vendors located in the US.

An advanced English level is required to start - our multicultural and global atmosphere will allow you to keep enhancing your language skills.

We make sure you acquire and reinforce the soft and hard skills required to deliver a highclass customer experience. Our training is on site but once you make it to the operation, and after three months of top performance you can move to the WAH model. Count with your fulltime availability is key to complete our training process.
Our workplace: Learn more about Optum Benefits & Culture and find out why this is the place to do
your life's best work

You will access to a Prepaid Medicine allowance for you and your family since day
You will have a competitive $ COP based salary + additional salary incentives. Also, a indefiniteterm contract signed with Optum from day
We only work 42.5 hours per week. You can always count with Two days off per week.
You will get a Snack card with a monthly automatic charge of COP $40k. Coffee is on us

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Our facilities are adapted to work from site and have fun at the same time. Our games and recreation areas are waiting for you to join.

Health Equity Statement

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

Keywords:

Bachiller graduado, bilingüe, servicio al cliente, agente, cuidado telefónico, cuidado médico, Bogota, Colombia.

Descripción
Externa
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion,
career growth opportunities and your life's best work.

SM
How will you make an impact in Health Care?
Join us and expand your career possibilities