Office Supervisor - Colombia - Forward Van Lines
Descripción
We are looking for a responsibleOffice Supervisor to oversee the workflow at our facility. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.
The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.
Responsibilities:
- Accomplishes department objectives by supervising staff and organizing and monitoring work processes.
- Maintains staff by recruiting, selecting, orienting, and training employees and developing personal growth opportunities.
- Accomplishes staff job results by coaching, counseling, and disciplining employees.
- Plans, monitors, and appraises job results.
- Hire and train new employees, conducts training.
- Implements and enforces systems, policies, and procedures.
- Provides quality service by enforcing quality and customer service standards.
- Contributes to team effort by accomplishing related results as needed.
- Organize workflow and ensure that employees understand their duties or delegated tasks
- Monitor employee productivity and provide constructive feedback and coaching
- Receive complaints and resolve problems
- Maintain timekeeping and personnel records
- Pass on information from upper management to employees and vice versa
- Prepare and submit performance reports
Requirements:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills, with a proven ability to meet deadlines.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a highpaced work environment.
- Ability to learn a variety of job descriptions
- Ability in fostering teamwork
- Quality and performance management
- Staffing and Delegation
- Basic to intermediate computer skills
- Needs to be extremely fluent in English
Pay:
From $4,500,000 per month
Ability to commute/relocate:
- Medellín, Antioquia: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- Supervisor: 1 year (preferred)
Language:
- English (preferred)
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