Integration Specialist - Colombia - HUBTEK

HUBTEK

Empresa verificada

Colombia

hace 3 semanas

Publicado por:

Carolina González

beBee Recruiter

Descripción

Description:

We are Hubtek, a young and innovative company that provides process optimization solutions to companies in the United States through Co-Managed Talent (Staffing) and Technology (Intelligent Automation).

We strongly believe that the success of our company lies in the creation of learning and development experiences, teamwork, and the well-being of our people.

Some of your responsibilities will be:
Provide the highest level of service to Tai customers.

Consistently demonstrate a sense of urgency in responding to clients.
Actively promote and manage the process of continuous improvement for the team including personal skills, product documentation, etc.
Promote effective communication throughout all levels of the Operations Team function.
Monitoring all tickets/projects in the queue (situational awareness).
Verify and improve the quality of products by accurately reporting bugs, and providing quality assurance support.
Deliver the required systems integration solutions for a new business solution replacement and platform change, ensuring continuity and security of the systems, data, and business services during the conversion.
Help define the integration and dataflow architecture and evaluate vendor web services and API/EDI capabilities. Identify gaps in available integration services and work on remediation strategies to ensure stability as the underlying platform technologies continue to evolve.
Collaborate with support teams to resolve production incidents and proactively seek opportunities to develop preventative measures to avoid recurrence.

Requirements:

Studies: High School Degree or any Bachelor's degree.
Language: C1 English proficiency. Be able to have fluent communication both written and verbally. this person will be working directly with customers.
At least six months of experience in customer service.

Perks:

The schedule would be from Monday to Friday from 8 am to 5 pm. (We work by the American calendar).
Indefinite term contract + Benefits (Gym membership, nutrition plan, health plan, and other related).
Remote.
Salary of $4 ́ after 6 months $4 ́