Operations Junior Analyst - Bogota, Colombia - Rush Street Interactive

Rush Street Interactive

Empresa verificada

Bogota, Colombia

hace 2 semanas

Publicado por:

Carolina González

beBee Recruiter

Descripción

If you are passionate about iGaming and want to create amazing user experience for our players, join one of our dynamic and enthusiastic teams as a Front-End Engineer.

We are on a mission to design sports betting and online casino experience for millions of players in Americas and through the most innovative solutions our aim is to give sports and casino fans the chance to win every day.

What will you do:

Making calls according to the number of requests (Callback in Spanish)
Reports to providers (in English).
Reports to other areas as appropriate (in Spanish).
Support in additional activities according to the needs of the op.
Resolution of retail requests

All About You:

Ability and agility to work multichannel.
Ability to analyze and solve problems in real time or under pressure.
Manage a high degree of empathy with customers: understanding, patience and kindness.
Good handling of computers, browsers and systems.
Perfect command of Spanish: Verbal and written with good spelling.
Basics of English to understand and manage work systems and make reports to suppliers. Preferably handle a level between B2-C1. Part of the interviews will be in English.
Great motivation, reliability and flexibility for schedules.
Residence in Bogota. 100% presence for the first 2 months.

What makes us great

Competitive compensation
Flexible working hours
Ability to work remotely
Opportunity to travel to global offices
Generous annual holiday
Annual bonus up to 10% of salary
Annual training budget
Autonomy we embrace personal freedom and responsibility
Creativity we are open to new ideas of how we can be better
Growth we want you to develop personally as well as professionally

Our mission

To engage and delight players by delivering friendly, fun and fair betting experiences.

Our values

Excellence: We improve continuously to achieve exceptional results
Collaboration We work inclusively to deliver success
Transparency: We communicate openly, timely and truthfully
Empathy: We appreciate and respect the perspectives of others

Our motto (IT)

Do what makes sense, question what doesn't

Our history

We are in online, social, and land-based gaming businesses to create amazing, integrated experiences that our players love.

We are proud to have won a number of prestigious industry awards:2021 EGR North America Awards

Casino Operator of the Year
Customer Service Operator of the Year
Social Gaming Operator of the Year

2020 Global Gaming Awards

Digital Operator of the Year

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace.

All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.