Aishamara Vinasco Rios

Professional with 15 years of experience in process modeling,
based on the analysis of its ecosystem for the preparation of
implementation, maintenance and improvement plans under the
segment's own standards, in addition to the structuring of
systematized applications, registration and documentation of
lessons learned. that grant continuous updating and sustainability.

Centralized scheduling leader - Comfandi Health Administrative Management March 2021- August 2022

- Analyze causes and monitor the absenteeism of health professionals who are likely to schedule appointments for patients, with which a response was given and PQRS was reduced due to the opportunity for appointments, in addition to correcting the measure that prevents the affiliation of users to our main insurer positioning itself with 1.5% of the national participation.

- Coordinate activities of the team of administrative assistants in charge of planning and agenda updates, which standardized response times and contingency management for the attention of 750,000 members in more than 600 agendas.

Process Analyst - Health Systematized Processes - Comfandi January 2016- April 2021

- Design of operating models based on the requirements of the parties involved, leading the implementation and go-live of:

* Systematic medical record and billing applications that represented agility in care.

* Opening of the Clinical Headquarters for which 600 people were recruited and carried out an induction process

- Analysis and design of improvement plan with which work loads, construction of profiles, monitoring of processes through management indicators and follow-up of action plans of the areas were carried out.

- Record of lessons learned, organization and updating of documentation associated with compliance with current standards and regulations with approximately 2000 associated records annually.

- Organize, together with the heads of the areas, the practices of the students of the 3 universities with which there is a teaching-assistance agreement.

Project Analyst - Quality Assurance - Comfandi July 2007 - December 2015

- Carry out the plan and execute drills for the emergency brigades with the active participation of 500 employees and patients.

-Negotiate rates with providers of technical support services for biomedical equipment, preparing an expense budget and reviewing the execution of the account with a 5% savings.

-Analysis of structural causes of the cost supported by financial information, statistics and the observation of the process, to determine how they affect the activities carried out, through the ABC methodology (Activity Based Costs) in 3 different types of business of the organization (health, education, marketing).

Educational Administrative Assistant - Valdiri Musicals

- Schedule admission tests for students of the academy, report on costs and benefits obtained by entering the institution with the aim of attracting students.

- Receive income and pay attention to overdue student portfolios, achieving portfolio recovery of 95%.

- Assemble and deliver the educational modules to the students and be attentive to the needs of supplies and organization of the classrooms. 

Academic training

Postgraduate: Quality for the management of organizations, Universidad del Valle 4 semester. Year 2022 Thesis: Proposal for the Optimization of the Surgery service of a Cali Clinic.

University: Business Administration from the Santiago de Cali University, graduated in 2000. Thesis: Value Chain in Productive Companies.

Technological: Technical Assistant in Accounting and Systems of the Valle Business Updating Center, completed in August 1994.

Secondary: Bachelor of Business from the Royal England College, graduated in 1992.In systems: Management Microsoft Office 365 - SAP vertical Health

Diplomas: -Project Management -PMI Standards- Pontificia Universidad Javeriana July 2010. (138h). -Integrated HSEQ Management Systems. NTC ISO 9001:2015, NTC ISO:14001 and NTC OHSAS 18001:2007- ICONTEC October 2016 (120h).-Training of Auditors in Integrated Management Systems HSEQ NTC ISO 9001:2015, NTC ISO:14001 and NTC OHSAS 18001:2007 - ICONTEC October 2016 (56h).

Seminars and Courses: Training of facilitators to evaluate the State of Management and Quality of Health institutions (24 hours) of the Hospital Management Center in September 2007; Essential Skills Course (Human Relations and Effective Communication, 36 hours) given at Comfandi in November 2006; Basic in Occupational Health (24 hours) issued by SENA in June 2003; Environmental Management and Sustainable Development (45 hours) from the Universidad Santiago de Cali in June 1999.