Alejandra Ortegón Aranda

Bilingual Agent Administrative Accounting Assistant competent in administrative work and customer service, planning, and quality assistance. Known for increasing productivity and relieving workload. Efficiency in assertive communication with clients and the ability to learn quickly and manage any software program or office, Ability to empathize to understand the needs and concerns of customers. Communication skills. I have proven to grow and support ventures from scratch by carrying out the rules for them to be successful.

Post and process journal entries to ensure all business transactions are recorded. Respond in an agile, friendly, and efficient manner to the telephone calls of the switchboard. Keep the legal documents of the company updated and deliver it to the manager.

Bilingual call center representative with more than 200 calls per day, resolution of customer problems, supply of contact information, electronic billing, and more than 97% of satisfied users.

TECHNICAL BACHELOR'S DEGREE IN ADMINISTRATION AND FINANCE.