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Villavicencio
Andres Rivera

Andres Rivera

Spanish/English Customer Service

Atención al Cliente / Soporte

Villavicencio, Villavicencio

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Servicios ofrecidos

I am a highly motivated professional with two years of demonstrated experience in Customer Service, specializing in dynamic and remote work environments. My primary strength is complete fluency (B2 Level) in Spanish and English, which enables me to effectively manage communications, resolve inquiries, and provide high-quality support to an international client base.

My focus is centered on proactive problem-solving and ensuring a positive Customer Experience. I aim to leverage my bilingual and technical skills to integrate effectively into remote teams, optimize support processes, and contribute directly to client retention and satisfaction.

Bilingual support
Customer service
Remote work
Problem-solving
Tarifa aproximada: COP$ 17 por hora

Experiencia

A proficient Bilingual Spanish-English Professional (Level B2) offering over two years of combined experience in Education and International Customer Service. My background is built on a strong capacity to communicate complex ideas clearly, manage expectations, and maintain patience under pressure—skills honed during my tenure as an English teacher.

Educación

My academic background is characterized by a unique and valuable blend of expertise in Economics, Language, and Finance.

Current Pursuit: Currently completing a Bachelor's Degree in Spanish and English Language Education, solidifying advanced bilingual skills and pedagogical approaches to communication.

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