Diego Navarro

Civil engineering technologist with a drive for tackling goals and achieving success. Bringing the ability to lead and collaborate, with a substantial knowledge about supply chains and logistics networks. Experienced in troubleshooting and overcoming challenges, efficient customer service with 3 + years of experience in call centers and hospitality service, fluent in both English and Spanish languages.

Bartender 

Company: La hamburgueseria, Jan 2019 - Dec 2019

Greeted guests, took beverage orders from the restaurant servers or directly from guests. 
Mixed alcoholic and non-alcoholic drinks, cocktails and other beverages as requested and in compliance with company standards and recipes. 
Ensured bar area was fully equipped with tools and products needed for mixing beverages and serving guests.

Bilingual logistics coordinator (XPO LOGISTICS) 

Company: SERFICABANA S.A.S, Dec 2019 to Sep 2020

Notify internal and external customers of news. 
Audit costs during follow-up. 
Contact carriers.
Generate daily reports 

Bilingual customer service agent (FACEBOOK) 

Company: ATENTO COLOMBIA, Oct 2021 to Apr 2023

Analyze social media post designs and get better results for clients 
Customer service
 Designed digital marketing campaigns and ads 

SENA, 2017 -2018 - Bartender 

UNIVERSIDAD DISTRITAL FRANCISCO JOSE DE CALDAS, 2020 - 2023 - Civil engineering technologist