
Emanuel Leal
Atención al Cliente / Soporte
Servicios ofrecidos
I have demonstrated versatility and adaptability in various work environments, highlighting my ability to effectively address different professional areas.
Experiencia
Customer Service & Graphic Design Assistant - Photoshop Photo Store (2017-2018):
- Provided professional customer assistance.
- Worked on graphic design projects and photo editing.
- Managed social media accounts.
Waiter:
- Served as a waiter at family catering events (2018-2020).
- Temporarily collaborated with the fast-food franchise 'Cocheros' in 2022.
- Demonstrated strong customer service, order taking, and attentive service skills.
Call Center Agent:
- Concentrix (July-August): Worked on a campaign for Capital One bank.
- Optum (Since September): Held various roles, showcasing skills in people management, idea expression, and effective communication.
- Experience in DSNP (September-December), IFP (January-February), and currently with UnitedHealthCare.
Educación
2008 - 2021
Educación Primaria y Secundaria Graduado - Liceo Santa Bernardita
2019 - 2021
Juventus
Graduado - Corporación Monte Verde
2022-2023
Idiomas Extranjeros con Énfasis en Inglés
4 Semestres - Universidad Distrital Francisco José de Caldas