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Bogotá
Emanuel Leal

Emanuel Leal

Call Center Agent & Graphic Designer

Atención al Cliente / Soporte

Bogotá, Bogotá D.C.

Social

Servicios ofrecidos

I have demonstrated versatility and adaptability in various work environments, highlighting my ability to effectively address different professional areas.

Call center agent
Graphic designer
Waiter
Customer service
Tarifa aproximada: USD$ 700 por hora

Experiencia

Customer Service & Graphic Design Assistant - Photoshop Photo Store (2017-2018):
- Provided professional customer assistance.
- Worked on graphic design projects and photo editing.
- Managed social media accounts.

Waiter:
- Served as a waiter at family catering events (2018-2020).
- Temporarily collaborated with the fast-food franchise 'Cocheros' in 2022.
- Demonstrated strong customer service, order taking, and attentive service skills.

Call Center Agent:
- Concentrix (July-August): Worked on a campaign for Capital One bank.
- Optum (Since September): Held various roles, showcasing skills in people management, idea expression, and effective communication.
- Experience in DSNP (September-December), IFP (January-February), and currently with UnitedHealthCare.

Educación

2008 - 2021
Educación Primaria y Secundaria Graduado - Liceo Santa Bernardita

2019 - 2021
Juventus
Graduado - Corporación Monte Verde

2022-2023
Idiomas Extranjeros con Énfasis en Inglés
4 Semestres - Universidad Distrital Francisco José de Caldas

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