
Geovanni Tonguino
Administrativo
Servicios ofrecidos
Experienced professional with a diverse background spanning operations supervision, training, English teaching, and content development. Proven track record of effectively leading teams, imparting knowledge, and crafting engaging content. Passionate about driving efficiency, fostering learning, and creating impactful materials. Eager to leverage skills and experiences to contribute positively in dynamic work environments.
Experiencia
Geovannix | Founder & Lead Web Developer Jun 2023 - Present
- Founded and lead a web development and digital marketing agency.
- Specialized in creating custom websites tailored to clients' unique needs.
- Managed digital marketing efforts including SEO, social media management, and content creation.
- Delivered user-friendly, responsive designs ensuring outstanding performance across all devices.
Webhelp | Operations Supervisor Dec 2022 - Present
- Directed a team of 15 sales professionals, guiding daily activities and achieving sales targets.
- Executed strategic initiatives to enhance sales efficiency and maintained high-quality standards.
- Conducted regular performance assessments and provided constructive feedback and coaching.
- Fostered cross-departmental collaboration to optimize sales processes and enhance customer satisfaction.
KM2 | Trainer April 2021 - Sept 2022
- Developed and executed training programs for 25-40 sales agents at Centurylink and Santander Bank.
- Utilized engaging instructional methodologies to ensure effective comprehension and retention.
- Implemented assessments to evaluate training efficacy and adjusted content to optimize learning outcomes.
- Provided personalized feedback and guidance, fostering professional growth and refining sales skills.
- Collaborated with subject matter experts to update and refine training materials in line with industry trends.
Educación
Education
- Currently studying Social Communication at UNAD.
- High School Diploma from IED Rodrigo Lara Bonilla (2006).
Certifications
- TKT Teaching Knowledge Test.
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