
GIEZI CONTRERAS
INTERPRETE
Atención al Cliente / Soporte
Acerca de GIEZI CONTRERAS:
HE SIDO AGENTE DE SERVICIO AL CLIENTE POR ALREDEDOR DE 2 AÑOS, HE TRABAJADO EN MULTIPLES COMPAÑIAS ENTRE ELLAS; TELEPERFORMANCE
Experiencia
| Company: | TELEPERFORMANCE |
| Worked time: | 7 MONTHS |
| Job Title: | BILINGUAL AGENT |
Duties:
| I WAS IN THE COLLECTION ARE, I BRING HELP TO CUSTOMER WITH THEIR ACCOUNTS AND CREDIT CARD, HELP PROCESS PAYMNETS ABUT IT, MAKE REPORT WHEN SOMETIMES THEIR CARD WAS STOLEN OR LOST, I MAKE OUTBOUND CALL, REMINDING THEM THAT THEIR ACCOUNTS OR CARDS ARE ALREADY PAST DUE OR OVER LIMIT, I GOT TO BE IN THE CUSTOMER SERVICE AREA, SOMETIMES HELPING CUSTOMERS WITH THEIR APPLICATIONS OR ANY OTHER PROBLEM THAT THEY HAD |
| Company: | ANGELES COMMUNITY HEALTH CENTER |
| Worked time: | 5 MONTHS |
| Job Title: | AUTHORIZATION COORDINATOR |
Duties:
| HERE AS COORDINATOR, I HAD TO HELP PATIENTS SCHEDULE THEIR MEDICAL APPOINTMENTS IN THEIR DIFFERENT SPECIALTIES, SUCH AS PSYCHOLOGY, PEDIATRICS, OPHTHALMOLOGY AND AMONG OTHERS. I ALSO CONTACTED THEM WHEN THEIR DOCTOR IN CHARGE TOLD ME THAT I SHOULD DO SO TO RESCHEDULE OR REMEMBER THE SAME.
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Educación
SOY TECNICO EN SISTEMAS, HE APRENDIDO IDIOMAS COMO LO SON: ITALIANO, PORTUGUES E INGLES