Graziany Gomez (User Software)

I'm a passionate system engineer with many years of experience in the Transportation field and TMS's (Transportation Management System) implementation, I have had people under my charge, and I like the innovation and study to keep updating my knowledge.  My greatest achievement has been increasing the sales in the company with the improvement of new procedures that help our customers a better service. 

Operational Manager 2018 – 2022 Transportes Sanchez Polo SA, Santa Marta, Colombia • Implement the new TMS (transportation management system) Software. • Ensure data entry and reliability for the new system. • Support in the management of computer systems such as the TMS, Office Suit, and G Suit. • Prepare and expose the key performance indicators for senior management. • Design process and procedures to implement TMS’s new systems. • Create user histories to implement TMS’s new system. • Planning the operation to fulfill the client’s request. • Design the best alternative by the distribution of trucks for route and cost. • Oversee staff of dispatch and planning. • Ensure the delivery to the client by tracking and controlling the operation. • Ensure profitability of route by the efficient cost of transportation. • Update transport rates according to the market. • Answered inquiries from customers in person and on the phone. • Investigate and solve any client concerns. • Looking for spot suppliers to attend to the extra request of clients. • Hold meetings with the client to know its needs, its goals and to plan the operations. • Doing cost structure for transport, always ensuring the best cost–benefit. 

Operational Director 2014 – 2018 Operadores Logisticos del Caribe SAS, Santa Marta, Colombia • Support in the management of TMS. • Ensure all the updates of TMS. • Oversee and control the operations of the four company offices throughout the country • Oversee the change of company fleet spare parts. • Ensure the best schedule of working for rotation of company drivers. • Develop strategies to maintain the client stock of products at adequate levels. • Doing cost structure for transport, always ensuring the best cost–benefit. • Prepare and expose the key performance indicators for senior management. • Hold meetings with the client to know its needs, its goals and to plan the operations. • Oversee staff of dispatch and planning. • Answered inquiries from customers in person and on the phone.

Logistic Specialist 2013 Universidad del Magdalena, Santa Marta, Colombia 

System Engineer 2003 Universidad Abierta y a Distancia, Santa Marta, Colombia