Jimena Pulido

Experienced Executive Assistant with a strong track record of providing excellent administrative support to multiple C-level executives simultaneously. With over six years of experience, I excel in ensuring smooth operations and effective communication across teams. In addition to my executive assistant background, I have eight years of customer service experience in fast-paced airport environments. Throughout my tenure, I consistently delivered outstanding assistance to passengers, anticipating their needs and guiding them through their entire travel process. I stand out in solving problems, coordinating teams, and managing efficiently even in high-pressure situations. I have exceptional planning skills, risk management expertise, and a knack for anticipating potential challenges. I possess a natural ability to analyze obstacles and proactively develop backup plans, ensuring uninterrupted operations and minimizing disruptions. By staying ahead of the curve, I can navigate challenges smoothly and take proactive measures to mitigate risks. As a highly skilled professional, my primary focus is on achieving customer satisfaction and optimizing operational effectiveness. I bring a wealth of expertise to any organization, combining my strong administrative skills with a practical mindset, excellent planning abilities, effective risk management, and an unwavering commitment to excellence.

FORESTTA S.A.S. - Executive Assistant 

1. Organize the Executive Director's agenda for optimal time efficiency. Prioritize tasks, coordinate schedules, and manage various aspects, including travel arrangements, personal requirements, logistics, events, email inbox, and WhatsApp. 
2. Efficiently handle travel arrangements, ensuring smooth flights, accommodations, and transportation. Attend to personal needs and appointments, enabling the Director to focus on core responsibilities. 
3. Coordinate logistics for meetings and events, including venue arrangements and guest invitations. Maintain a well-structured agenda to maximize productivity and fulfill commitments. 
4. Manage email inbox and WhatsApp, promptly responding to important messages and prioritizing urgent matters.

ALPINA PRODUCTOS ALIMENTICIOS - Executive Assitant

1. Provided simultaneous support to four Vice Presidents, interdisciplinary teams, and key suppliers, ensuring efficient coordination for the achievement of strategic objectives. 
2. Performed various administrative tasks, including organizing schedules, events, and travel arrangements for the VPs. 
3. Additionally, I controlled and managed the cost centers of each VP, ensuring adherence to budgetary guidelines. During my tenure, I successfully established and managed strong working relationships with executives, employees, clients, suppliers, and other external partners. This fostered effective collaboration and contributed to the achievement of shared goals.
4.  I excelled in coordinating events for the VPs and supporting Presidency events. This involved tasks such as supplier selection, logistics management, and ensuring successful planning and execution of events.

AVIANCA CARGO - Executive Assistant

1. I organized travels and events of the CEO and six Directors of the staff team. My responsibilities included ensuring effective and efficient management of logistics, travel arrangements, and consolidating travel expenses.
2. I successfully managed the agenda of the Cargo CEO, handling tasks such as scheduling calls, visits, and meetings. I also oversaw the planning of events, including selecting suppliers and managing the associated cost centers. 
3. Additionally, I provided support for the personal logistics requests of the CEO and his spouse. This involved coordinating transportation and ensuring their needs were met. Coordinating security personnel and arranging secure transportation aligned with the CEO's agenda to ensure their safety and peace of mind.

MASTER IN LOGISTICS AND OPERATIONS DIRECTION

Universidad de Murcia, España | 2019

BA IN SPANISH AND ENGLISH 

Universidad de la Salle, Colombia | 2014