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Bogotá
Johvana Mondragon

Johvana Mondragon

Recruiter / Technical Support /Web Development

Tecnología / Internet

Bogotá, Bogotá D.C.

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Servicios ofrecidos

I am a self-taught and enthusiastic frontend developer, eager to continue learning and growing in this field. My background includes experience in IT recruiting, technical support, and project management. I bring a unique set of skills and perspectives to the table, driven by a passion for technology and a desire to always improve. I am excited to take on new challenges and contribute to the community."

Technical support
Project management
Website development
It recruiting
Customer service
Frontend developer
Tarifa aproximada: USD$ 15 por hora

Experiencia

2018 - Current 

Company: Eveve LTDA

Rol: Operations Coordinator

Lead Support Team, monthly payroll, sales data reports, communication with all areas and report to high managers.

Mac, Linux, Windows software installations and troubleshooting.

Technical Support: Ticket Support Tools (Zendesk, Hubspot) and Google RWG portal.

Windows server management.

Remote Support: Anydesk, Teamviewer, VNC also Zoom or Meet in case I need videoconference

Customer Service 

Customers software training / Sales and Support Team training  

Full cycle Recruiting and IT Recruiting (Indeed/Upwork) 

Organization (Asana, Podio, Pipelines, Gantt, Google Calendar)

Marketing: SEO, Google Adwords, Social Media Management, Benchmark and research

Website Development (Wordpress)

Html and CSS basic coding to create landings or wordpress sites.

Other: Sketch, Winebottler, Studio Visual Code, Microsoft Remote Desktop

Educación

Universidad del Valle - Lenguas Extranjeras 2014

Sena - Gestión de Mercados 2020

Yetizen Alumni 2014 - Videogames and Apps Company Accelerator 

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