Juan Oramas

Experienced professional specializing in providing operational support within internal HR processes and operations. Skilled in handling HR and Payroll queries, offering valuable insights to enhance employee support strategies and operational efficiency. Dedicated to developing solutions that optimize client satisfaction and drive measurable growth. Proven ability to effectively communicate with management to ensure alignment on service objectives and meet individual employee needs and expectations

I bring a wealth of experience across various roles in digital marketing, customer service, and analytics. My background includes managing inbound SEO and SEM campaigns, ensuring content moderation quality, and leading a team as a content moderation supervisor. I have also excelled as a multilingual customer advisor, providing exceptional service. In my recent roles, I've specialized as an analyst, notably in banking campaigns and currently in optimizing employee support strategies. I am adept at leveraging data insights to drive operational excellence and enhance customer and employee satisfaction.

I hold a professional degree in Modern Languages with a focus on digital communication, complemented by specialized training in web design through a virtual program. Additionally, I completed a diploma in Management of Local Information Systems, enhancing my skills in data management and systems administration.