Juan Velasquez

In my most recent professional experience, I began as a Customer Service Representative in English for five months, providing efficient support and resolving customer inquiries in a fast-paced environment. I was then promoted to Technical Support Representative in English, a role I held for four months, where I enhanced my skills in troubleshooting and using specialized tools. Due to my strong performance and language proficiency, I advanced to the position of Trilingual Quality Analyst in French, a role I held for two years. In this position, I evaluated multilingual interactions, ensured compliance with quality standards, and actively contributed to the continuous improvement of operational processes.

In my most recent professional experience, I began as a Customer Service Representative in English for five months, providing efficient support and resolving customer inquiries in a fast-paced environment. I was then promoted to Technical Support Representative in English, a role I held for four months, where I enhanced my skills in troubleshooting and using specialized tools. Due to my strong performance and language proficiency, I advanced to the position of Trilingual Quality Analyst in French, a role I held for two years. In this position, I evaluated multilingual interactions, ensured compliance with quality standards, and actively contributed to the continuous improvement of operational processes.

tecnologo en manipulacion de maquinas industriales CNC

eng b2 / FRE b2/c1

tecnologo en electronica

ingenieria en telecomunicaciones (cursando)