Karla Salamanca

I am a dedicated professional with a strong background in customer service, sales, and logistics within international companies. With three years of experience, I possess exceptional skills in inbound and outbound sales, along with expertise in crafting effective emails. My proficiency with platforms such as Salesforce, Microsoft Dynamics, and Microsoft Office makes me a valuable asset to any team.

Throughout my career, I have been entrusted with maintaining and managing sensitive data, consistently delivering successful results. I take pride in my ability to multitask and thrive in fast-paced environments, while ensuring exceptional customer service and meeting demanding deadlines.

In my previous role as a Bilingual Advisor at WebHelp, I provided superior customer service by addressing client questions and concerns. I played a vital role in assisting customers with their orders on the e-commerce platform StockX, managing live chats, and sending over 200 daily emails. My strong communication skills and attention to detail allowed me to effectively navigate complex situations and provide optimal solutions.

When I was a Logistics Coordinator at HUBTEK, I collaborated with carriers and freight companies to coordinate the transportation of goods. I excelled in negotiating rates, coordinating schedules, and ensuring the timely delivery of shipments. Building and maintaining relationships with carriers, I consistently provided exceptional customer service throughout the shipping process.

Currently pursuing a degree in Social Communication at UNAD, I am dedicated to continuous learning and personal growth. As a native Spanish speaker with a highly proficient command of English, I possess strong language skills that contribute to effective communication in multicultural environments.

Outside of work, my hobbies include photography, travel, and cooking, which allow me to explore my creativity and broaden my perspective. I am driven by a passion for delivering excellence in every task I undertake, and I thrive in collaborative team environments.

If you are seeking a motivated professional with a proven track record in customer service, sales, and logistics, I invite you to connect with me. Let's explore opportunities to contribute to your organization's success and achieve remarkable results together.

In my previous role as a Bilingual Advisor at WebHelp, I provided superior customer service by addressing client questions and concerns. I played a vital role in assisting customers with their orders on the e-commerce platform StockX, managing live chats, and sending over 200 daily emails. My strong communication skills and attention to detail allowed me to effectively navigate complex situations and provide optimal solutions.

When I was a Logistics Coordinator at HUBTEK, I collaborated with carriers and freight companies to coordinate the transportation of goods. I excelled in negotiating rates, coordinating schedules, and ensuring the timely delivery of shipments. Building and maintaining relationships with carriers, I consistently provided exceptional customer service throughout the shipping process.

Currently pursuing a degree in Social Communication at UNAD, I am dedicated to continuous learning and personal growth. As a native Spanish speaker with a highly proficient command of English, I possess strong language skills that contribute to effective communication in multicultural environments.