Leonardo Bernal Rubiano

I am a creative and knowledge-driven individual with excellent interpersonal skills and a strong ability to work both independently and collaboratively. My extensive experience in managing interactions has honed my ability to handle diverse situations efficiently and effectively, ensuring high satisfaction levels through intelligent management. I excel in creative problem-solving and innovative thinking, bringing a unique perspective to every project. Additionally, I am fluent in English, which enhances my ability to communicate complex ideas clearly and effectively.

Work Experience

Throughout my professional journey, I've cultivated significant skills across diverse fields. In the realm of customer service, I've served as a voice and chat agent, providing technical support and customer assistance for various campaigns. My expertise encompasses addressing inquiries, resolving issues, and ensuring customer satisfaction.

Moreover, I've ventured into freelance work within the realm of industrial design. Collaborating on projects involving packaging and product development, I've applied my creativity and technical skills to deliver effective and visually appealing solutions.

Additionally, I've explored the realm of food and beverage, contributing to projects focused on product design and enhancement. From recipe development to process optimization, my involvement has aimed to elevate both quality and consumer experience.

Throughout these experiences, I've demonstrated adaptability, creative problem-solving prowess, and effective collaboration within multidisciplinary teams.

Academic Experience

My academic journey has been characterized by a multidisciplinary approach encompassing both gastronomy and industrial design. Initially, I pursued studies in gastronomy, where I gained a solid technical foundation in culinary arts and food management.

Subsequently, I decided to broaden my horizons, and I am currently in the final semesters of my industrial design program. This professional degree has provided me with a comprehensive understanding of design principles, as well as practical skills in developing innovative and functional products.

The combination of technical training in gastronomy and studies in industrial design has endowed me with a unique and versatile perspective. This enables me to approach projects from different angles and apply a holistic approach to my creations and solutions.