Leticia Walrath

Dear Recruiter,
I have chosen to submit a career profile because of my varied interests and experiences render me as comfortable and competent within the company I work for.
My goal is to continue developing my career skills, and my priority and intention is to do so with an industry leading company, like yours. By this point in my career, I have learned that my potential is not limited by the company I work for, my goal is making the company and the potential for advancement much more important that the position I hold.
I hope you will consider the attached resume for any and all positions you feel fit my varied skill-sets. I would be very pleased to interview for any available positions which fulfill my set of embarking on a new and challenging career in your industry. Thank you for your time in reviewing this letter and the attached resume.
Kindest Regards,
Leticia Walrath 
 

PROFESSIONAL SUMMARY

The objective is to succeed, thrive and grow in a fast-paced environment while utilizing interpersonal and organizational skills, knowledge, and education to positively impact the company I work for by providing a full range of support services and always strive to deliver work product either at workplace or remotely which the goal is to exceed expectations.

WORK HISTORY

Administrative & Personal Assistant, 06/2022 to Present

Stephan Bartis IT - Fort Lauderdale, FL 

● Managing excel spreadsheets with datasets, performed updates in software.

● Calendaring, scheduling conference calls and established and managed office filing systems.

● Managing business expenses in day-to-day operations.

● Handling requests and queries appropriately, producing reports, presentations, and briefs.

Customer Service/Bilingual Translator 05/2021 to 04/2022

Teleperformance, Fort Lauderdale, FL

● Customer Service Representative handling clients who have complaints, orders, or require information about products/services.

● Provided English/Spanish translations to suffice the CSR solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

Paralegal/Office Manager/Bookkeeper, 03/2018 to 04/2021

Law Offices of John T. David, P.A - Fort Lauderdale, FL

● State and federal E-filing (civil, commercial, and criminal litigation).

● Management of day-to-day operations, updating clients regarding case status.

● Scheduling hearings and depositions and calendaring litigation tasks and deadlines.

● Performed accounts payable and receivable in QuickBooks.

● Drafting and proofreading letters, memoranda, legal pleadings, trial documents including discovery.

Retail Store Manager 10/2015 to 12/2017

Central Vacuum - Palm Beach FL

● Office management

● Bookkeeping

● Inventory and Sales

Office and Patient Relations Manager, 01/2012 to 07/2015 (simultaneous with Medical Bill Clinic, P.A.)

Professionals In Health, Corp - Miami, FL

● Operations Manager

● Development and implementation of business protocols/processes/workflows, coordination of care, patient relations/customer service and scheduling.

● Performed management of accounts payable/receivable.

● Claims processing support to TPA and healthcare providers.

● Request/receipt and maintenance of healthcare documentation and records and all required contracts needed before coordinating care.

● Supervision of staff of four medical and legal administrators and professionals, managing calendars and travel along with planning corporate events and meetings.

Office and Case Manager/Paralegal, 01/2010 to 07/2015 (simultaneous with Professionals In Health, Corp.)

Medical Bill Clinic, P.A - Miami, FL

● Operations Manager

● Drafting letters, memoranda, and routine legal pleadings; scheduling hearings and depositions and discovery and Trial preparation.

● Performed State and Federal e-filing.

● Medical bill review and analysis in payer/provider disputes.

● Management of day-to-day operations, vendor relations (procurement, accounts payable and receivable); coordination of meetings, conventions, and seminars.

● Coordination and assistance of staff of 3 lawyers, legal support staff and new clients.

Legal Assistant and Office Manager, 11/2008 to 12/2009

Law Offices of Michael D. Walrath - Miami Beach, FL

● Performed new client intake/interview, support on negotiating and litigating reasonableness of medical bills. ● Drafting letters, court e-filing, memoranda, and routine legal pleadings (litigation tasks and deadlines); State and federal e-filing.

● Vendor relations (procurement, accounts payable and receivable).

● Management of day-to-day operations, managing calendars and travel; planning corporate events and meetings.

Owner of 100% Hecho a Mano (Fonart), 01/2004 to 11/2006

Florida Franchise National Fund for the Development of Arts and Crafts - Coral Gables, FL ● Performed staff management, accounts Payable and Receivable and day-to-day financial management, marketing strategies & customer service and inventory management.

Architectural/Construction Firms & Marketing – Mexico, 08/1994 to 08/1999

Temp Assignments while studying my degree 1994-1999

I. Construx S.A. de C.V & Construcción, Admin y Planeación S.A. de C.V - México

II. Arq. Jose Sanchez Izquierdo & Arq. Marco Rodriguez Hanzik - Mexico

EDUCATION

● Associate of Science, Architectural Design and Construction Technology, graduated in 2009, Miami Dade

College - Miami, FL, USA

● Bachelors, Architecture, graduated in 1999, Universidad De Monterrey - México, Mexico

COMPUTER SKILLS

● Proficient with: Macintosh, Windows XP, Windows Vista, Microsoft Word, Microsoft Excel, Microsoft Outlook, Power Point, Adobe Acrobat, Client profiles Aderant, ShareFile, Unisource, LexisNexis, Westlaw, CM/ECF, and QuickBooks.

● Experience with: EnCompass, AMS, OnBase, CST, ICare, Citrix, Adobe Illustrator, Adobe Photoshop.

LANGUAGES

Native: Spanish Fluent: English

EDUCATION

● Associate of Science, Architectural Design and Construction Technology, graduated in 2009, Miami Dade

College - Miami, FL, USA

● Bachelors, Architecture, graduated in 1999, Universidad De Monterrey - México, Mexico