Manuela Alvarez

My experience is based on customer service, both telephone and
face-to-face. Demonstrated ability to efficiently manage queries,
solve problems and provide an exceptional service. Expert in
maintaining effective communication with customers, demonstrating
empathy and interpersonal skills. Able to handle high pressure
situations calmly and efficiently, guaranteeing customer satisfaction.

My experience is based on customer service, both telephone and
face-to-face. Demonstrated ability to efficiently manage queries,
solve problems and provide an exceptional service. Expert in
maintaining effective communication with customers, demonstrating
empathy and interpersonal skills. Able to handle high pressure
situations calmly and efficiently, guaranteeing customer satisfaction.

I am a psychology student at El Bosque University, apart from this I have taken several courses on people management