María Alarcon

Darkside Unicorn Entertainment April 2018 — January 2023 Office Manager (remote)
Successfully oversaw day-to-day operations and worked to foster efficiency. Maintained office-wide calendars and assisted with events and travel arrangements.
Managed vendors and the purchasing of office supplies, software, and equipment. Maintained office-wide protocols in accordance with the employee handbook and COVID guidelines.
Assisted bookkeeper with company payroll, accounts payable, accounts receivable, expense reimbursement, and general ledger.
Interfaced with clients on project-related matters and provided appropriate support to ensure the smooth flow of projects.
Created and managed project invoices and tracked project expenses.

Rainbow Medical Day Spa September 2016 — March 2018 Office Supervisor
Provided optimal office support for one of the busiest and most celebrated midtown medical day spa.
Supervised all front office operations to ensure profitability and exceptional service, and value for every client.
Effectively managed front staff operations and worked to achieve ultimate client satisfaction rates.
Answered and managed calls, coordinated client schedules, and provided for seamless client care and follow-up.
Assisted with the marketing and promotion of events through the implementation of effective email marketing campaigns.

Bachelor of Science, International Business
Berkeley College, 2012