Marlon Steven Pushkin Herran

A results-driven Global Operations & Service Management leader with over 7 years of experience building and scaling successful operations nationally and internationally. Expertise lies in developing scalable processes, managing people, and delivering KPIs while fostering talent and promoting a culture of innovation. Passionate about leadership, operational excellence, and a customer-centric approach.

I am a results-driven Global Operations & Service Management leader with over 7 years of experience building and scaling successful operations, both domestically and internationally. My expertise lies in developing scalable processes, managing people, and delivering KPIs while fostering talent and promoting a culture of innovation.

With a strong operational background, I focus on strategy development, operations management, and people development. My experience in project management has allowed me to help startups and tech companies scale and expand into new markets. I leverage customer feedback, data, and innovation to improve the customer experience and drive sustainable growth.

As a leader, I prioritize teamwork and client success. My proven track record of communicating effectively with key client accounts fosters collaboration and drives results. I am a lifelong learner, always open to new ideas and integrating them into my work. I am passionate about leadership, operational excellence, and a customer-centric approach, which allows me to make valuable contributions to any organization.

I believe every moment is an opportunity to make a difference, no matter how small. By valuing and investing in each interaction, we create meaningful connections and inspire positive change. Let's seize every chance to connect, uplift, and empower those around us, and make a lasting impact one interaction at a time.

Activities and societies: I led a team of volunteers as President of the AIESEC Local Committee ECI, focused on developing young leaders through international internships and volunteer programs. I also served as Vice President of Human Resources and President of Ethics and Discipline for AIESEC ECI, where I managed team performance and upheld ethical standards. These experiences taught me valuable leadership, teamwork, communication, and problem-solving skills.Activities and societies: I led a team of volunteers as President of the AIESEC Local Committee ECI, focused on developing young leaders through international internships and volunteer programs. I also served as Vice President of Human Resources and President of Ethics and Discipline for AIESEC ECI, where I managed team performance and upheld ethical standards. These experiences taught me valuable leadership, teamwork, communication, and problem-solving skills.

As a civil engineer, I am committed to using my technical knowledge and problem-solving skills to address complex challenges and drive positive change. Whether it's designing a new bridge, managing a transportation project, or overseeing a water treatment plant upgrade, I am dedicated to delivering projects that improve the quality of life for people and enhance the environment.

If you're looking for a civil engineer with a strong project focus and a commitment to excellence, please reach out to me to discuss how I can contribute to your organization.