Miguel Medina

Detail and goal oriented call center agent, english coach and supervisor, well experienced in developing and implementing english language improvement strategies while helping the company achive every goal and maintain quality standards,english  fully bilingual, c1 , spanish native

Experienced and performance-driven Supervisor well-versed in BPO with over 13 years of experience in leading teams. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Committed to utilizing my skills to further the mission of a company

High school graduate 2002 Gimansio cristiano del norte, English/Spanish Translation Major, IDEAS 2007, Fireworks, Dreamweaver, PHP, SENA 2007 Computing - Excel, SENA