Михаил Громм

Product Manager

Business Analyst

February 2018 - Present

“Bell Integrator” (outsource company), Moscow, bellintegrator.com

1. June  2020 – to Present

Client: Sberbank (the main bank in Russia)

Project: Single Workplace for Global Markets Employee

Role: Product Manager / Business Analyst

• Permanent contact with the stackeholders and development team to clarify the requirements;
• Collection and formalization of requirements for subsystems and modules of ERM GR in the form of User stories, business processes, and diagrams (BPMN, UML) and specifications;
• System analysis (integration);
• Participation in solution architecture design
• Reporting in Jira 

Developed the requirements for modules: Task module (CRM system); Customer Relations Reporting Module; Transaction module; and others.

2. Dec. 2019 – June 2020: 

Client: Sberbank 

Project: “Click Stream” system – the marketing automation platform and personalized advertising. System tracks user’s digital footprint (similar systems are Dynamics Yeld, Exponea).

Role: Product Manager / Senior Analyst

• Develop, gather, analyze & document the requirements;
• User stories writing, hypothesis construction and testing;
• Permanent in contact with the developers team, PO and business customer for clarification of requirements and backlog grooming;
• Support the Product Owner with product vision and roadmap definition;
• Participation in solution architecture projecting;
• Participation in project risk assessment;
• Customer development performance;
• Development process managing: sprints plans, scrums, demos, testing
• Modeling of data flows, business processes;
• Interfaces prototyping (mobile as well);
• Key functions definition and describing; 

Achievements:

1. were involved 6 bank subsidiaries for pilot testing;
2. the loyalty indicator increased by 24% after the implementation of cust.dev research results;
3. 120+ clients have been attracted since the improvements implementation

3. Feb.2018 – Dec. 2019 

Client: National Settlement Depository (Moscow Exchange Group)  nsd.ru, moex.com

Role: Senior System/Business Analyst

• Regular functional improvements and user-problem solutions delivery (of internal financial systems of NSD and/or Moex);
• Personal performance of analytics and writing the documentation for development & improvements of large enterprise systems based on Oracle DB, Transact SQL, DataPower, Alameda, Web services and others NSD and/or Moex systems. 
• Gather, analyze & document the requirements (user stories), business process modeling.
• System Requirements specification, functional requirements documentation.
• User Interfaces prototyping.
• Was developed the technical documentation on modules:
  • messaging and files sending between the internal Enterprise system and Client Personal web-cabinet have been developed;
  • the information security events logging system have been implemented;
  • the reverse-engineering was proceed for the Price Center (the fair bonds prices calculation system based on high mathematics methodic).

July 2016 – January 2018 (1 year, 7 months)

ARTWELL, LLC  Moscow,  artwell.ru

Since September 2016 - Head of production department

• Product department management: PM (5 people), analysts (4-6 people), developers (12-20), marketing (2), sales (4-6);
• Creation and implementation of regulations and KPI-s for product teams;
• Negotiations with foreign partners/clients at a high level (South Korea, India, Ecuador). Presentations for foreign partners, negotiating the terms of cooperation;
• Personal management of projects for the systems and websites development;
• Guidance writing, consulting and trainings;
• Regular reporting to CEO

Achievements:

1. Increased the average indicator of the timely delivery of projects by 30%;
2. A tender specialist was involved and his work on UN tenders was organized (analysis and preparation of tender documentation);
3. Attracted 2 foreign orders for the online exchange of goods development (Ecuador, Colombia);
4. Successfully implemented projects for key customers: Russian Helicopters (corporate portal), Uranium 1 (website), LG (online store), SMEs (corporate portal maintenance and improvements), etc.

January 2016 - September 2016: Analyst / Project Manager

• Personal delivery of analytics for the large and complex systems for key clients (the state institutiona as well);
• Participation in implementation of systems and websites using Java, J2EE, MySQL, JBPM, PHP as Senior Analyst;
• Development of project and operational documentation accoding to GOSTs;
• Customer requirements and user’s problems collection and formalization;
• Personal management of projects for the web-sites development as a full-competent PM, with all the resulting responsibilities. (Agile, Scrum; Jira, Bitrix).
• Leading of the analysts team of (3 persons): distribution of tasks on customer requirements, control the works performance terms, quality control of works, motivation;

Achievements:

1. Expanded the analysts team up to 5 persons;
2. Successfully implemented 7 + projects personally as PM;
3. Became a head of prouction department.

January 2015 – July 2015 (7 months)

KOLIBRIX Digital  Krasnodar, kolibrix.digital – stat-up 

Analyst / Project manager

 Project management - web development (Bitrix 24, Jira, Agile, Scrum):

• development and approval the Terms of References, Scope of Works and other project  documentation;
• managing the teams of developers (backend, frontend), designers, analists;
• analysis and clarification of the customer’s business requirements; 
• backlogs making (prioritizing, formulation histories, tasks, timing and budgeting of implementation, etc.);
• protection of project ideas.

Achievements:
The process of approving project edits was regulated and optimized.