Natalia Toscano

My name is Nathalia Toscano Garcia, I´m studing modern languages in Ean University, I´ve studied English & portuguese with emphasis on business and digital communication for 2 years. I´m looking forward for  a part-time 20 to 30h job or full time job Monday to Friday as an assistant or trilingual agent, prefering chat channels instead voice, chat handling, mail, social media.

I´m looking for projects on the tourist sector, hotels, travels agency, open to other possibilities if are part time options from 20h to 30h a week. at least for 2 months.

06/2020 – 03/2021 Energy advisor South, Sitel Company – Bogota, CO • Account verification to ensure privacy policies. • Filling out care forms  • Enrolling prospective customers. • Transfers services to a new location. • give appropiate billing explanations  • Payment arrangements set up. •  make payments and negotiate payments plans • Update account information. • Renovation and retention of clients. • Promotion of self-service options. 12/2019 – 06/2020 R&R Just Energy North & CA, Sitel Company – Bogota, CO • Third Party verification process. • Asistant on the retention department.• Comply with the verification of accounts and promotion of renewable energy services.

graduating on 2023 Universidad Ean

2020 American School Way

2016 High School