Nathaly Herrera

Proficient and meticulous administrative assistant with over 2 years of office experience in the legal field and  managing client centric office operations, equipped with exceptional ability to facilitate all aspect of internal and external communications, support the day-to-day administrative. Efficiently performing, problem solving, planning and quality assistance. Known for increasing productivity and relieving management workload. Proven efficiency with the ability to quickly learn and operate any software program or office filing system.

Dynamic Learning and Development specialist with a robust track of designing and executing transformative training strategies that have significantly enhanced organizational performance and employee proficiency. Proven expertise in elevating learning experiences through innovative e-learning programs , Resulting in a positive increase in completion rates and having a reduction in training costs, demonstrating a steadfast commitment to developing talent continuous in learning outcomes.

• Strong communication and organizational skills that support an exceptional performance. creating and executing action plans, or IDPs, that are aimed at increasing business profit and identifying areas for improvement in ongoing initiatives.
• Delivery, management and supervision of the learning curve and the speed at which proficiency is attained to anticipate the needs of the client; building the process of creating a training path; setting priorities and concentrating on effective time management; and documenting procedures for the proper tracking and revision of assigned projects for the ideal objective accomplishment within the company goals.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• I was in charge of schedule medical appointments, managed the facilities agenda and accept new patients.

Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction. Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips, managed of personal and complete office calendar, schedule meeting, attending external and internal clients, reception tasks.

Técnica en asistencia administrativa del SENA

Modern languages Universidad Ecci not finished degree