Oliver Kenai Barrera Umbacia

soft skills, personal assistance, customer service

Atención al Cliente / Soporte

Colombia, Colombia

Servicios ofrecidos

I’m a proactive and reliable person who enjoys working with energy and commitment. I have strong writing skills and I’m good at summarizing long texts, stories, or books in a clear and simple way.

I can support tasks related to customer service, personal assistance, and meeting scheduling, as well as take care of small or repetitive tasks that can be time-consuming. I’m comfortable helping people stay organized and supported in their daily work.

When it comes to soft skills, I’m a good listener, empathetic, and patient. I can help think through problems, offer temporary solutions, or simply be there to listen if someone needs to talk or vent. I value clear communication, respect, and creating a comfortable space for others.

Virtual assistant

Administrative assistant

Customer service

Personal assistance

Meeting scheduling

Tarifa aproximada: USD$ 2 por hora

Experiencia

Administrative Assistant & Virtual Assistant
Livingston – LEP Call Center
June 2023 – October 2025

Worked as an administrative assistant and virtual assistant, providing support with daily administrative tasks, document organization, and schedule management.

Performed customer support duties, handling inquiries, follow-ups, and maintaining clear and respectful communication with clients.

Assisted with basic accounting tasks, including data entry, organization, and record-keeping of financial information.

Contributed to significant improvements in the company’s organization and internal management, helping streamline processes and improve workflow efficiency.

Supported the administrative operations of a political campaign in 2023; through effective administrative management, structured organization, and practical solutions, the campaign successfully won the election.

Provided personal and administrative assistance, maintaining a high level of responsibility, confidentiality, and attention to detail.