Paola jimenez

Bilingual English Spanish, fast adaptability to changes, Great communication skills, math skills, work ethic, quick learning, writing and understanding outstanding leadership ability, attention to detail, excellent interpersonal skills, extensive knowledge of office software (Internet, Word, Excel, Power Point) Ability to complete tasks with minimal assistance or hand-holding, The capacity to find opportunities by yourself or make decisions to influence events, Showing a desire to succeed and improve at tasks. Showing confidence in one’s abilities, attention to detail and expects to complete all jobs to a high standard.

COMPANY:      Blaw firm-Remote

POSITION:        Bilingual legal assistant  

FEATURES:  The main point of contact for new and existing clients’, Scheduling phone consults for attorneys, Pre-drafting documents requested by attorneys, tracking unpaid invoicing, answer phones and greet clients and guests in a way that contributes to a successful legal practice, handle incoming calls, emails, and requests by following established policies and procedures, monitoring case statuses,

TIME:             May 2023 – July 2023

COMPANY:      Scotiabank-present

POSITION:        Agent/bank advisor, backup supervisor 

FEATURES:       Customer service, provide information, setup         appointment´s, Market analysis, Accounting Credits, Interest and return on investments, Afores, Savings accounts, Credit cards.

TIME:                 MARCH 2017 –2020

COMPANY:      Elevation Claim- Remote

POSITION:        claims consultant

FEATURES:       provide users with information and support in relation to the products or services marketed by the company. In addition, I was in charge of channeling complaints, claims and suggestions, also in charge of providing information and support to users and reach information from insurance companies. 

TIME:                 MARCH 2022 – 2023

• Jane S. Roberts, Elementary School- Miami Florida
• Jane S. Roberts, Elementary School – Miami Florida
• Liceo Rómulo Gallegos. High school. 2005

Politecnico Grancolombiano – Public administration current