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Bogotá
Patricia Sarmiento

Patricia Sarmiento

Logistics coordinator/dispatcher

Transporte / Logística

Bogotá, Bogotá D.C.

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Acerca de Patricia Sarmiento:

Wide experience working in transportation business first as track and tracer, now as a load planner/dispatcher. Also in the BPO industry, first as an agent, and backoffice mainly in the customer service and sales area, I have been selected as employee of the month several times based on high performance.

Civil engineer with experience in QA Projects development and materials based on national and international normative and applying knowledge of structural and construction process in a beneficial way. Adept in carefully diagnosing and assessing issues, and offering real viable solutions.

Experiencia

Load planner/dispatcher - UC group/ NCS Colombia , Bogota February 2022 — Present

Planning loads from marketing for 10-11 drivers.

Negotiating rates with brokers according to market prices.

Provide shipment status in a timely and efficient manner.

Assure that all the information received by brokers is accurate according to negotiation.

Provide correct and on-time information to all the people involved.

Develop a positive relationship with brokers 

Constantly work to preventing monetary losses.

Support company and branch initiatives to improve services

Track and trace –Customer service CH Robinson, Leanstaffing , Bogota August 2021 — Present

Provide shipment status and flow for all the customers, internal and external in a timely and efficient manner.

Assure that all the information received by the service provider is accurate.

Provide correct and on-time information to all the people involved.

Develop a positive relationship with Service Providers

Constantly work to preventing monetary losses.

Support company and branch initiatives to improve the quality of all processes and services.

Apply accessorials on financials when approved

Educación

Universidad Santa María. Núcleo Oriente, Barcelona, Venezuela.

Bachelor’s Degree in Civil Engineering

2015-2012

T.E.G “Estudio de las combinaciones direccionales sísmicas en estructuras regulares e irregulares de concreto armado según lo establecido en la norma COVENIN-MINDUR 1756-01 usando el software ETABS”

Tutor: Civil eng. Luis BilottaRuggiero Calification 20/ 20

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