
VIVIANA ROZO
Atención al Cliente / Soporte
Acerca de VIVIANA ROZO:
I developed my skills as an administrator and advisor for more than seven years, working in several industries. I am bilingual (Spanish/ English). I excel at understanding technology and handling software’s. I am a decision-maker, able to lead teams and foster the teamwork approach in order to drive and facilitate high performance results.
Experiencia
SITEL - Incident Investigation Agent
May 2021 – Oct 2022 Bogotá - Colombia
FEDEX: Attention to shipment incidents, opening of investigations and closing of reimbursement and compensation processes.
Cámara de Comercio del Piedemonte Araucano – Asesor Legal
January 2020 – Jul 2020 Arauca - Colombia
Legal advice on commercial law and commercial companies, conciliations, commercial registry review of contracts and requirements of bidders.
Function Staff / Compass – Duty Manager
Feb 2016 – January 2018 Auckland- New Zealand
In charge of coordinating the activities of the personnel for the development of events (public and private) and the standard operation of the airport.
DISAN Colombian Army - Health Directorate / Legal Assistant
Jul 2014 – Jul 2015
I offered legal advice to a special social security scheme. I was in charge of responding to guardianships, petition rights and administrative actions and other medical work procedures of non- commissioned officers and assigned soldiers.
Educación
Universidad del Rosario (Rosario University)
2018 - 2019
Specialization in Customs and Foreign Trade
New Zealand Institute of Studies / NZIOS
2016 - 2017
Diploma in Business and Management
Universidad Militar Nueva Granada
2010 - 2015 Law