Yohan Veloz

Enthusiastic Junior Data Analyst and experienced English Teacher with a strong foundation in data analytics and language education. Passionate about utilizing data to optimize solutions and improve services. Skilled in SQL, Tableau, Python, and data visualization. Eager to contribute my analytical mindset and teaching expertise to a dynamic team. I am so excited to grow professionally and learn more about managing, collecting and most importantly interpreting data.

Cx Trainer - Sutherland Bogotá, Apr 2022- Present 

- Utilized statistical analysis and data visualization to optimize the hiring process.
- Conducted attrition analysis using multivariate techniques for insights.
- Collaborated with cross-functional teams to enhance communication skills.
- Demonstrated leadership and strategic management focused on customer satisfaction.
- Developed teaching materials aligned with customer service objectives.

KPMG AU Data Analytics Job Simulation - Forage 
September 2023 

-Completed a simulation focused on advising a client on customer targeting with the Data, Analytics & modelling team.
- Assessed data quality and completeness in preparation for analysis.
- Analyzed data to target high-value customers based on demographics and attributes.
- Developed dashboards to communicate findings with visuals. 

English Teacher - Smart Academy 
Bogotá , Feb 2019 – Mar 2022 

- Analyzed teaching programs through surveys and statistics for alignment.
- Studied student satisfaction statistics to improve teaching quality.
- Optimized academic offerings by analyzing class occupancy.
- Supervised international exam application and verification.
- Instructed English as a second language at various levels.

English Teacher / Academic Coordinator – Centro Europeo de Idiomas 
Bogotá, Sep 2017 – Jan 2019 

- Planned in-company classes and managed teacher schedules.
- Coordinated venue operations and distributed classes to clients.
- Ensured effective execution of classes within the institute and externally

Specialization- Google Data Analytics Certificate, Coursera / 2023 
Collection and management of data from Google’s perspective based on 6 fundamental steps: Ask, Prepare, Process, Analyze, Share and Act. 

SQL , Coursera IBM / 2023 
SQL statements, data analysis withing a database using SQL. 

Python Foundations for Data Analysis, UDEMY / 2023 

Tableau, DataCamp / 2023 

English Teaching bachelor’s degree, Universidad Nacional Experimental “Simón Rodríguez” , Caracas / 2012 
Planning and teaching of English as a second language.