Customer Service Rep English - Colombia, Huila - Foundever

Foundever

Empresa verificada

Colombia, Huila

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

About Us
Foundever is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Summary
We are looking for a bilingual (Spanish & English) representative to deliver world-class customer support and build customer satisfaction.

Primary Job Responsibilities

Answer incoming phone calls for customer service lines.
Provide a high level of professional and competent service assistance.
Effectively communicates resolution to customer issues, summarize ideas and provide concise answers.
Create a positive impression of the brand whenever interacting with customers.
Ensure that all issues are processed correctly and in a timely manner.

Skills/Knowledge/Abilities

Education
High school diploma or equivalent

Experience Target

Specialized Certifications

About Foundever
Foundever is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.