Barranquilla - OC Analyst Night Shift - Atlántico, Colombia - Auxis Colombia SAS.

Descripción

Job SummaryThe OC Analyst is responsible for administrating and supporting client's operating system environments according to best practices, while ensuring high levels of system availability and performance.

ResponsibilitiesUnderstand alerts for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks.

Manage alerts for services of Microsoft Windows Server OS, such as DHCP, DNS, AD, and CA.React to events to ensure the highest level of systems and infrastructure availability.

Work with client application teams to resolve operating system, availability, and performance related issues.
Monitor security, backup, and redundancy with systems according to predefined set of standards.
Work closely with and in support of the IT Service Desk, Engineering team and vendors to expedite issue resolution.
Review logs of events regularly depending on their organization/clients' requirements.
Proper administration of assigned tickets including, documentation, updating, managing ticket performance.

Skills and ExperienceEnglish – Spanish Language (Oral and writing 85 % or higher), (B2+ or above).Computer Science work experience.1+ years of experience in related field preferred.

Basic knowledge of the ITIL framework.
Basic understanding in infrastructure operations management, backup, antivirus, and patching.
Basic knowledge of Active Directory services.
Familiar with cloud computing concepts and basic operations.
Basic windows server administration with basic knowledge of networking infrastructure.
Linux Operating System knowledge is a plus.
Basic understanding in virtualization technologiesBe familiar with Microsoft Office 365 & Email security applications.
Basic knowledge of Disaster recovery techniques.
Excellent communications skills.
Flexible schedules.