Front Office Customer Support - Barranquilla, Colombia - Biotech Pest Management

Biotech Pest Management
Biotech Pest Management
Empresa verificada
Barranquilla, Colombia

hace 1 semana

Carolina González

Publicado por:

Carolina González

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Descripción

Job Title:
Front office customer support
Who We Are


BioTech Pest Management is a pest control boutique that specializes in treating rodents and pests local to the Washington DC region.

We are not your everyday pest control company. In just a few years, we have become the go-to company for your pest control needs.


Due to how well we have performed in the past few years, we are looking to bring on the right person to help us grow.

Our goal is to eventually have a second headquarters in Colombia for all our front office, marketing, data analysis, documentation, and virtual assistant personnel.

What You Would Be Doing


First, you will go through a training program to acquire the knowledge you will need to be successful, obtain hands-on experience, and get acclimated to the day-to-day regimen of the job.


Then, you will be responsible for the following:

  • Answer questions and resolve issues from customers.
  • Schedule jobs for our technicians.
  • Charge credit cards, create invoices, create proposals.
  • Process and organize paperwork.
  • Perform daily data entry tasks.
  • Responsive to communication from team members and customers during work hours via phone, WeChat, etc.
Who We Are Looking For

  • Has an upbeat personality.
  • Is detailoriented and responsible.
  • Possess great interpersonal, oral, and written communication skills.
  • Loves to learn new things and enjoys being challenged.
  • Is open to a flexible working schedule when needed.
What You Get Out Of This


If you value learning and being an important part of a fast-growing company, then this opportunity might be a good fit.

You will get the following out of this opportunity:


  • Be a part of a fastgrowing and industry changing company.
  • Have the opportunity for career growth and advancement.
  • Have your ideas, suggestions and unique perspective valued.
  • Work from home, in an easygoing office politicsfree environment.
  • Get a company laptop, headset, mobile phone, 10 paid vacation/sick days (1 additional every year), and 10 paid holidays.
  • We offer comprehensive benefits such as health insurance, pension, liability insurance/arl, and caja de compensación in the form of a $100/month stipend.
  • We also offer a bonus of 50% of your monthly salary every 6 months.
  • Details:
  • Payroll twice a month
- $150/month for training - 2 to 4 weeks
- $400/month for probation - depending on the performance

  • Main Shift: Mon-Fri 8am4pm EST and every other Sun 9am6pm EST
- $700/month for 1 front office personnel working by himself/herself
- $650/month for 2 front office personnel working together

  • Secondary shift: Mon-Fri 4pm9pm EST, Sat and every other Sun 9am6pm EST
- $650/month for 1 front office personnel working by himself/herself

  • Note: After 12 months, we are open to discussing a pay raise depending on performance.
Learn More About Us


Salary:
$1,500,000 - $2,000,000 per month


Experiência:
- tres: 1 año (Obligatorio)


Idioma:

  • Inglés (Obligatorio)

Disponibilidad de turnos:

  • Turno diurno (Deseable)
  • Turno nocturno (Deseable)
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