NET Support Analyst - Bogota, Colombia - Cognizant Technology Solutions

Cognizant Technology Solutions

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

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Descripción

At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.
We are currently looking for a
.NET Support Analyst to work for an insurance industry project.

What you ́ll do

What do we value?
People with initiative and responsibility, who have good diction and excellent treatment with the client. We will assess those who have a technical profile or related experience in the role.

Key Responsibilities:

Utilize ServiceNow to document, track, and resolve incidents efficiently, ensuring timely resolution and clear communication with stakeholders.
Very good knowledge and experience with ITIL service management principles to maintain a high level of service quality.
Generate reports and analyze data to identify trends and potential areas for improvement.
Perform medium/complex SQL queries to extract relevant data for troubleshooting and reporting purposes.
Participate in knowledge transfer activities and stay current with evolving technologies.

Necessary skills and experience required:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Strong understanding of ITIL service management principles.
Proficiency in ServiceNow for incident management.
Working knowledge of SQL Server and ability to write basic queries.
Experience with.

NET development and debugging skills. (Desirable)

Excellent analytical and problemsolving skills.
Strong communication, collaboration, and interpersonal skills.
Ability to prioritize multiple tasks and work effectively in a fastpaced environment.
A commitment to continuous learning and staying uptodate with technology trends.
English Level: Upper intermediate

Why Cognizant?
- _A career_ in one of the largest and fastest growing IT services providers worldwide.
- _Ongoing support_ and funding with training and development plans.

Opportunity to work for _leading global companies_.
Our _work environment is diverse_, collaborative and inclusive. We create conditions for everyone to thrive.
A highly _competitive salary_ and _great benefits_, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location:
Buenos Aires, Argentina.

Shift:
Full time.

Are you ready?

Join our team

Employee Status :
Full Time Employee

Shift :
Day Job

Travel :
No

Job Posting :
May

**About Cognizant