Lead Assistant Manager - Bogotá, Colombia - exl

Descripción

Lead Assistant Manager - HRBP

Bogota, Colombia Req #15576 Monday, October 30, 2023

EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together deep domain expertise with robust data, powerful analytics, cloud, and AI, we create agile, scalable solutions and execute complex operations for the world's leading corporations in industries including insurance, healthcare, banking, financial services, media, and retail, among others. Our team is over 40,000 strong in New York, with over 50 offices spanning six continents. For information, visit .

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Description:

EXL has an exciting opportunity for an experienced Human Resource Business Partner to join our Colombia HR team based in Bogota, Colombia.

We are looking for a strong individual who can work independently with the ability to be a strategic business partner and a strong business acumen and expertise in classic human resource areas such as: employee relations, HR Consulting, change management, employee engagement, compensation, and talent management.

The ideal candidate will experience in all areas related to the human resources field. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement.

Responsibilities

Research and analyze employee trends to understand ways to increase employee engagement and retention

Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees

Assist management in conflict resolution

Set standards for ethics, values and culture of company

• Act as the key advisor on all employee relations issues and effectively communicate to all levels of employee relation matters

• Facilitate employee conflict resolution, disciplinary and grievance processes

• Streamline the HR process and drive automation to increase efficiency and effectiveness

• Strong organizational and interpersonal skills

• Analytical and problem-solving skills

• Strong ability to multitask

• Ability to function in a fast-paced environment and work under pressure

• Analyze HR statistics and metrics like employee performance, turnover, retention, and cost per hire rate

• Dependability regarding completion of assignments and attendance.

· Consult with line management and provide daily HR guidance

· Analyze trends and metrics with the HR department

· Resolve complex employee relations issues and address grievances

· Work closely with management and employees to improve work relationships, build morale and increase productivity and retention

· Provide HR policy guidance

· Monitor and report on workforce and succession planning

· Identify training needs for teams and individuals

· Evaluate training programs

· Suggest new HR strategies

· Manage performance improvement plan / performance development plan

· Provide guidance aligned with the Business to determine a terminate decision

Qualifications:

Bachelor's degree in a related field from a four-year college or university or equivalent combination of education and experience

• Minimum 5+ years of progressively responsible Human Resources Management roles

• The ideal candidate will have demonstrated skills in employee relations, benefits, administration, payroll and compensation

• Knowledgeable in all Colombian HR legislations (compensation, benefits, retention, engagement, payroll, etc.)

• Maintain HR procedures in compliance with regulations

• Excellent oral and written communication skills in English level- C1

• Enthusiastic and demonstrated leadership skills

• Proficiency with various Windows programs, including Microsoft Word, Excel, PowerPoint, and Outlook

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Other details

Pay Type Salary

Employment Indicator Regular

Bogota, Colombia