Livevox L

Devops Engineer English (BB-F7FAA)

Encontrado en: Buscojobs

Descripción:
About LiveVox br br LiveVox has been a change maker in the contact center space since 2000 providing a cost effective path to voice and digital engagement while significantly simplifying integration paths within our customers environments Our true omnichannel solution provides a flexible data platform that layers in communication channels to multiply reach to consumers maximizing every touchpoint and enabling tailored communications with simplified connectivity to existing systems of record or CRMs With all conversations data stores and interactions in one place LiveVox delivers a comprehensive view of the customer in a single pane of glass empowering LiveVox clients to deliver the best experience to their customers Moreover our Workforce Optimization component derives actionable insights and identifies training opportunities enabling call center associates to work effectively from anywhere and to continually improve Growing an average of 25 GAGR YoY LiveVox is adding new positions across all department in the company in the US Colombia and India br br Position Overview br br As a DevOps Engineer you will be working alongside the DevOps team Functions include the handling of all deployments capacity planning and all other functions that bridge the gap between Operations and Engineering Identifying ways of improving processes reduction of the deployment life cycle and process automation ideas play a large part in this role There is also an internal element to the role involving the evangelization of application development teams and driving improvement in the way we service our platform through automation and repeatability br br To enable the successful interaction with developers around their applications and environments you will have or rapidly be able to develop a full understanding of our full product portfolio and be able to enable best practices which will be shared across the team Secondary functions will be to provide training on your specs and configuration management best practices to other support engineers br br ESSENTIAL FUNCTIONS RESPONSIBILITIES br br Be an expert in the rapid deployment of all applications br br Analyze all functions with an eye towards improvement with the main focus on the velocity of the build and deployment process and capacity planning br br Analyze and implement improvements to the release management life cycle br br Build and maintain a highly fault tolerant infrastructure on private public cloud br br Collaborate as part of an agile team learning new skill sets as needed br br Collaborate with our development team to implement and evolve solutions for a wide array of challenging problems br br EDUCATION EXPERIENCE REQUIREMENTS br br Prior experience in DevOps and process re engineering br br Communicating and collaborating with others is essential br br Strong tenacious problem solving and inferential deduction skills br br Patience and flexibility LiveVox is an intricate platform and material changes take time and cross department coordination br br Linux UNIX Administration RedHat CentOS Amazon Linux and practical understanding of core TCP IP networking load balancing and routing concepts br br Scripting development expertise with Python and Shell Sufficient language and development experience in other areas to come up to speed quickly are also considered br br Practical understanding of software development processes and particularly with SaaS delivery Flexibility and ability to communicate effectively with developers are key to success br br DataBase knowledge experience Oracle MySQL RDS br br CI CD tools such as Ansible Puppet are a plus br br Industry knowledge virtualization tech and providers hypervisors cloud computing platforms br br Why you ll Love Working Here br br We like to have fun but at the same time we are serious about providing cutting edge cloud contact center technology We have strong and growing customer base increasing revenue and we ve also won a number of awards br br LiveVox is proud to be an equal opportunity workplace and employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We consider qualified applicants regardless of criminal histories consistent with legal requirements If you are differently abled in a way that requires accommodation please let us know Reasonable accommodations are made to enable individuals people to perform the essential functions of their jobs We re passionate about bringing in smart talented people with diverse backgrounds interests and experiences to join our team br Requerimientos br br Educación mínima Universidad Carrera Profesional br Años de experiencia 2 br Idiomas Inglés br Disponibilidad de viajar No br Disponibilidad de cambio de residencia Si br

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location_onMedellin, Colombia

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