Professional Services Engineer, Cala - Bogota, Colombia - Radware

Radware

Empresa verificada

Bogota, Colombia

hace 4 semanas

Publicado por:

Carolina González

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Descripción

**Professional Services (PS) Engineers operate as the leading technical force of Regional Field Support Organization, responsible for the low-level design, deployment and advanced technical consulting of the entire Radware solutions portfolio. PS engineer is working in front of Customers, leading Radware solution implementation and support on Customer premises (on premises or remotely).

PS engineers cooperate with Pre-sales, Sales, Product Management, R&D, and Global support teams inside Radware to implement solutions according to customer requirements and needs.

This position is hybrid, working from home and from our office in Bogotá, Colombia.

Responsibilities:

Coordination of technical solution with Pre-Sale Engineers
Deep understanding of customer requirement and customizations
Creation of solutions detailed technical design and documentation
SoW, LLD, ATP
Solution implementation according to agreed schedule and timelines
Troubleshooting and resolution of technical issues during implementation (interaction with the backoffice and R&D teams, if needed)
Conduct technical workshops and consulting with Customers and partners
Establish and maintain strong working relationships with key internal and customer personnel to work effectively

Requirements:

At least 3 years industry relevant, integration work experience (Networking and Security)
Customer orientation and onsite support experience
Excellent knowledge and handson experience with L2/L3 Switching/Routing, L4/L7 switching/load balancing
Knowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
Handson experience with Cisco, Juniper and virtualization products (VMware, KVM)
Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python
Strong analytical and troubleshoot abilities complex problems debug and resolution
Communication and interpersonal skills written and verbal
The role requires often traveling locally and abroad
Fluent English communication written and verbal
Willingness to travel up to 30%

Advantages

Familiarity with Radware products (preferred), or other Application Delivery products \ solutions
Familiarity with DoS attack mitigation solutions
Multi language ability

#LI-PJ1

Primary Location:
CO-CO-Bogota

Work Locations:
Radware Colombia, Bogota Ak. 9 #115-06 Oficina 60- Edificio TierraFirme Bogota 110221

Job:
Technical Support