Telemarketing Analyst - Bogota, Colombia - L&P Translations Co.

L&P Translations Co.

Empresa verificada

Bogota, Colombia

hace 2 semanas

Publicado por:

Carolina González

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Job Description:
Telemarketing Analyst

Responsibilities:

Conduct outbound calls to potential customers, engage in cold sales, and promote our products or services.
Use persuasive communication techniques to generate leads, close sales, and achieve customer acquisition targets.
Maintain a high level of professionalism while interacting with customers over the phone, answering their inquiries, and resolving any issues or concerns they may have.
Work under pressure to meet daily, weekly, and monthly sales quotas.
Utilize CRM systems or other software tools to manage customer data, track sales progress, and update relevant information.
Collaborate with the sales team to coordinate marketing campaigns and optimize sales strategies.
Provide accurate and detailed reports on sales activities, customer feedback, and market trends to the management team.
Continuously develop product knowledge to effectively address customer needs and present appropriate solutions.

Requirements:

A degree in Business Administration or a related field is preferred.
Proven experience of at least 2 years in telephone sales or telemarketing.
Strong communication skills, both verbal and written, with the ability to engage customers and convey product information effectively.
Demonstrated ability to work under pressure and meet sales targets within specified deadlines.
Excellent customer service skills, including active listening, problemsolving, and conflict resolution.
Proficiency in using CRM systems or other sales software tools to manage customer information and sales activities.
Selfmotivated and driven, with the ability to work independently as well as collaboratively within a team.
Resultsoriented mindset with a focus on achieving and exceeding sales goals.
Adaptability to quickly learn about new products or services and effectively communicate their value to potential customers.

Salary and Benefits:

The salary for this position ranges from 2,500,000 to 2,800,000 per month, depending on experience and qualifications.
Sales incentives are offered in addition to the base salary, providing further earning potential based on individual sales performance.

Tipo de puesto:
Tiempo completo

Salario:
$ al mes