Assoc Customer Service Spec - Bogotá, Colombia - Medtronic

    Medtronic
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    Descripción
    Careers that Change Lives

    A Day in the Life

    Responsibilities may include the following and other duties may be assigned.

  • Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may connect customers to appropriate support or field staff.
  • May manage web-based ordering or registrations, confers with management regarding customer credits, returns goods for credit, identifies quality assurance complaints, and writes price differentials on mail orders.
  • May approve allocation of stock in short supply, special price quotations and bids, pricing allowances, deductions and adjustments.
  • May manage inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.
  • Must Have: Minimum Requirements
  • Bachelors degree required
  • 0 years of experience required
  • Customer service & support experience
  • Advanced English level experience
  • Nice to Have