Business Support - Bogota, Colombia - eduNEXT

eduNEXT

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

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Descripción

Role Description

Maintain a positive customer experience by providing client support during the subscription renovation process, managing invoices, and monitoring receipt of invoices and payments.

Responsibilities:

1) Perform customer billing for renewals, special sales, or upgrades according to policies and guidelines.

2) Execute commercial contracts while considering the service and project to be contracted and adhering to legal and company guidelines.

3) Manage payment monitoring and collection management according to company policies and procedures.

4) Maintain the best customer experience during the processes you manage.

Requirements:

Desirable professional in Business Administration, industrial ingeneering or related careers.
Minimum 1 year of proven experience in billing and/or administrative support in customer billing.
Minimum 1 year of proven experience in customer service and handling contractual requests.
Business English level B2 (with excellent writing skills).
Knowledge and experience in the use of office tools (excel) and sheets

Skills

Time management
Excellent planning, analytical and organizational skills
Excellent communication skills, verbal and written.
Attention to detail
Teamwork

What we offer
This is a great opportunity to be part of a top level and skilled team where you can grow your skills and make a positive difference in this world

Enjoy a flexible schedule and work autonomy
Monthly remuneration of 2,800,000 3,300,000 COP
Remote work

Main benefits

Work from wherever you want
Online training and training allowance
Wellness and health plan

- annual extralegal bonus

Since 2013, eduNEXT has been challenged to offer organizations around the world the best educational technology solutions based on Open edX

Our Mission

Our Mission is to enable organizations around the world to offer high-quality learning experiences as a principle to improve people's quality of life, we provide solutions to build successful online learning initiatives.

Our culture
Our Culture is flexible, with a modern and relaxed work environment. We value trust, autonomous and responsible work and open communication.

Headquarters

Our main office is in Bogotá, but our team members are located in the United States, Mexico, Panamá, Perú, Venezuela, the Philippines and different cities in Colombia.

Tipo de puesto:
Tiempo completo, Indefinido

Salario:
$ $ al mes

Pregunta(s) de postulación: