Customer Service Representative - Bogota, Colombia - Ventura Tec

Descripción

Our client is a well-established fashion company based in NY with decades of experience in the industry. They have earned a strong reputation for creating empowering and inspiring fashion that resonates with customers.


Requirement

• Minimum of 3 years of experience as a Customer Service Representative.
• Proficient in Sales Order (SO) entry and update, including bulk orders when applicable.
• Capable of monitoring inventory and inbound freight to ensure smooth fulfillment of orders.
• Able to monitor, investigate, and resolve discrepancies in inventory.
• Responsible for allocating all orders to the warehouses.
• Provide SO status updates as requested by the concerned parties.
• Update the sales team with any issues related to the orders.
• Communicate effectively with multiple internal departments to follow up and provide updates.
• Great computer skills and adeptness.
• Capable of multitasking, prioritizing, and extremely organized.
• Advanced level of English proficiency.

Extras

• Previous experience with the Simparel or BlueCherry ERP system is strongly preferred but not mandatory.

Opportunity

• This job is fulltime, and the contract and payment will be made in the local currency.
• Location: Bogotá

Got Interested? Send your CV to Headhunter
Breno Cordeiro and schedule a confidential conversation for details


Salary:
$4,600,000 - $6,200,000 per month


Experience:

Customer Service Representative: 3 years (required)
Sales Order: 2 years (required)

• Shipping: 2 years (required)
• Inventory: 2 years (required)

Language:

• English (required)