F&b Venue Manager - Bogota, Colombia - Selina

Selina

Empresa verificada

Bogota, Colombia

hace 1 semana

Publicado por:

Carolina González

beBee Recruiter

Descripción

Who we are
Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections.

Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.

The Selina ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Development, Real Estate, Co-Working, Art & Design, Community Impact, Education, Surf, Sales, Marketing, and Technology.

With 100+ Locations opening around the globe, we have multiple job opportunities at any given time.

What the role is

The F&B Venue Manager is in charge of the day to day management and results of the F&B Venue, including: delivering the F&B strategy, Revenue Generation, Cost Control, People Development, Quality Control, Daily Cash Reconciliation, Health and Safety standards, Execution of events, and Ensuring the F&B operation is profitable.

Venue Profitability:

Manage the Venue P&L: hit revenue targets, control labor margins and manage cost of sale ratios against budget
Manage Purchase Orders, negotiate rates with vendors/contractors/suppliers, ensure timely payments, communicate with the accounting department
Manage the venue's software systems: POS, Inventory, and Pricing systems
Regular analysis of menu and pricing to ensure the offer is on brand, competitive, and costs are in line with targets and inflation.
Collaborate with other departments (Rooms, Sales, Experience, Marketing, etc) to implement onbrand promotions designed to increase revenue. Ensure Customer Experience is seamless for hotel guests and visitors alike.

Venue Operation:

Recruit, onboard, and train all venue staff.
Ensure high level customer service is achieved, as measured by Customer Satisfaction Surveys (KEPSLA) and Online Reputation Index.
Conduct Daily Standup with staff to review targets, challenges, events and daytoday issues
Greet customers and offer support on customer complaints and queries
Ensure cleanliness of the venue at all times and compliance with required industry and company protocols
Ensure full compliance with health and safety legislation and licensing laws
Complete all reports and analysis requested. Attend regular meetings to learn new initiatives and report on progress.
Ensure the venue follows all brand guidelines
Manage all maintenance protocols (preventive and repairs)
Ensure security is effective for guests, connectors, and loss prevention

Venue Events:

Curate and Execute a schedule of events for the venue with the destination team.

Full accountability for the successful operational execution of events:
revenue, cost control, profiltibility, venue-level contribution margin.

Support DJs and artists scheduled for the location. In charge of Artist Relations as well as sound and visual equipment maintenance and operation.
Decorate venue with brand approved concepts
Deliver events on time, within budget
Ensure the Sales, Marketing, and Social Media team have knowledge of all F&B activations through the calendar year.
Support the creation of content and delivery of Social media engagement initiatives.
Identify and manage partnerships with brands that enhance the venue and Selina brand and help to offset costs in the venue. Bring brandapproved sponsors to the venue.
Work with Brandapproved Influencers to increase revenue and reputation
Build a network in the local community and curate relationships with community leaders and opinion leaders
Fully Bilingual (English and local language)
Strong organization and time management skills
Previous management or department head experience < 3 years
Previous stock management experience
Previous scheduling experience
Experience building and costing menus
Previous cash reconciliation experience
Demonstrates a good understanding of P&L statements
Experience planning and managing events
Cultural fit and community engagement
Local supplier and vendor network
Competitive salary
A share of the profit you Generate
No dress code
Petfriendly (as long as your pet is friendly)
Multiple online training opportunities
Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
Have your birthday off
Amazing referral program with cash and global holiday packages; we know you hang out with other great people