- Anwenden von qualitativen und quantitativen Analysetechniken, um Erkenntnisse zu gewinnen und diese zu dokumentieren
- Durchführen von Interviews mit Serviceagenten und Team Managern in deutscher und englischer Sprache
- Ausfüllen von Fragebogen und KPI Bögen in Excel und Word
- Unterstützung bei der Datenextraktion und -analyse aus verschiedenen Quellen
- Mithilfe bei der Definition von Erkenntnissen
- Interaktion mit Agenten, um Kundenbedürfnisse zu verstehen und zur Entwicklung eines kundenorientierten Service beizutragen
- Unterstützung bei der Vorbereitung und Nachbereitung von internen und externen Workshops
- Mitwirkung in nationalen und internationalen Projekten in einer unterstützenden Rolle
- Immatrikulierter Student im Bereich Business Administration, Wirtschaftswissenschaften, Wirtschaftsinformatik oder einem verwandten Bereich
- Fähigkeit, sich mit Kundenproblemen zu identifizieren und Lösungsvorschläge zu entwickeln
- Strukturierte Arbeitsweise und Interesse an abwechslungsreichen Projekten
- Gute analytische Fähigkeiten zur Analyse von Daten und Prozessen
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
- Innovatives Denken und Interesse an digitalen Trends und neuen Technologien
- Eigenmotivation und der Wille, sich selbstständig Aufgaben zu suchen, die das Team voranbringen
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Business Junior Analyst- Andino
hace 2 días
Mondelēz International Cali, Colombia**Job Description**: · **Are You Ready to Make It Happen at Mondelēz International?** · **Join our Mission to Lead the Future of Snacking. Make It With Pride.** · Together with analytics team leaders you will support our business with excellent data models to uncover trends that ...
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Business Insights Analyst
hace 7 horas
TaskUS Cali, ColombiaAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fast ...
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Team Leader
hace 1 semana
TaskUs Cali, ColombiaWhat does a Team Lead do? Think of yourself as someone who will provide mentorship, guidance, and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we m ...
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Team Leader
hace 4 días
TaskUS Cali, ColombiaWhat does a Team Lead do? Think of yourself as someone who will provide mentorship, guidance, and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we m ...
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Student Analtytics
hace 5 días
NielsenIQ Cali, Colombia**Job Description**: · **Acerca de ti** · Debe ser una persona analítica, abierta a aprender, con habilidades de comunicación, comercial y proactiva. · **Responsabilidades** · - Manejo de los sofware visualizadores de información de NielsenIQ como Nielsen Answers Desktop y Connec ...
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HRis Support Analyst
hace 1 día
Solvo Global Cali, Colombia**Position**:HRIS Support Analyst · **City**:Cali (On site) · **Schedule**:Monday to friday from 10am to 7pm · **Remuneration**: $4' '500.000 · **Job description**: · **Responsabilities**: · - Coordinate and perform activities and support data transmissions related to integration ...
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Team Leader
hace 1 día
TaskUS Cali, ColombiaWhat does a Team Lead do? Think of yourself as someone who will provide mentorship, guidance, and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we m ...
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Team Leader
hace 2 días
TaskUS Cali, ColombiaWhat does a Team Lead really do? Think of yourself as someone who will provide mentorship, guidance and career development to members of your team, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company s ...
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Order Management Analyst
hace 7 horas
Mondelēz International Cali, Colombia**Job Description**: · **Are You Ready to Make It Happen at Mondelēz International?** · **Join our Mission to Lead the Future of Snacking. Make It Possible.** · You will be responsible for order modification and allocation of available stock to customer orders when stock is const ...
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Digitization Expert
hace 7 horas
Mondelēz International Cali, Colombia**Job Description**: · **Are You Ready to Make It Happen at Mondelēz International?** · **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** · You are part of a team responsible for experimenting with cutting-edge technologies, delivering solutions by test ...
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Senior QA Automation
hace 1 semana
Encora Cali, ColombiaAt Encora we are looking for a great talent like you to join our team as the next Senior QA Automation (8726) · **Requirement**: · - A degree in Computer Science, Software Engineering, or any related engineering discipline. · - A strong background with at least 5+ years of hands- ...
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Senior Data Engineer
hace 1 semana
Encora Cali, ColombiaWe are looking for a Senior Data Engineer allocated in Latam. English is important for this position. · **Requirements**: · - A degree in a related field. · - Advanced knowledge of SQL, Python/PySpark. · - Experience with transforming data using Databricks. · - Experience with AW ...
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Digital Strategy
hace 1 día
Mondelēz International Cali, Colombia**Job Description**: · **Are You Ready to Make It Happen at Mondelēz International?** · **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** · You are part of a team responsible for experimenting with cutting-edge technologies, delivering solutions by test ...
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Team Leader
hace 1 semana
TaskUS Cali, Colombia**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the f ...
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Talent Acquisition
hace 2 días
MicroTalent Cali, ColombiaMicro Talent, we are a subsidiary company of an American business group called Arroyo Consulting and we are currently looking for an.Net Architect. · Professional with more than 5 years of experience as Developer including more than 2 years as Architect. · - Responsibilities_ · - ...
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Process Analyst
hace 3 días
Adcomm-MDU Cali, ColombiaAdcomm MDU SAS is looking for a Process Analyst to join our team in our Cali office. The Process Analyst is responsible for defining, documenting, assessing, and scrutinizing the business processes of the organization or department and then identify areas for potential improvemen ...
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Wfm Planner/scheduler
hace 1 semana
TaskUS Cali, Colombia**So what does a Workforce Planner do?** · **Think of yourself as the leader who ensures staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service levels, absenteeism, and other applicable s ...
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Senior Data Analyst
hace 1 día
Encora Cali, ColombiaAt Encora we are looking for a great talent like you to join our team as the next **Senior Data Analyst (9856)** · **About the role**: · As a** Senior Data Analyst,** you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solution ...
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Consumer Relations Intern
hace 1 día
Reckitt Cali, ColombiaWant to build a culture that puts quality first? As Consumer Relations Intern you'll have the freedom to set the highest standards. · **Consumer Relations Intern** · **Cali, Valle del Cauca** · **Competitive Salary & excellent benefits package** · Our customers are at the heart o ...
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Microsoft Azure or Biztalk Developer/architect
hace 1 semana
TwoConnect Cali, ColombiaMicrosoft Azure or BizTalk Developer - Work From Home · **We're hiring** · If you are a Microsoft Developer with integration experience in COLOMBIA or surrounding areas with good English communication and leadership skills who loves to work independently, remotely, and play multi ...
Werkstudent (m/w/d) im Bereich Customer Insights und Service Analytics - Cali, Colombia - Foundever
Descripción
Du bist eingeschriebener Student und arbeitest momentan hybrid am Standort Berlin? Bestenfalls möchtest du deine bereits vorhandenen Fähigkeiten im Bereich Customer Insights und/oder Service Analytics festigen und mit erstklassiger Unterstützung in eine neue Rolle bei Foundever hineinwachsen?
Dann suchen wir dich als Werkstudenten (m/w/d) im Bereich Customer Insights und Service Analytics für den Standort Berlin
| Location: Berlin-Kreuzberg | Wochenstunden: 20 h | keine Wochenenden |
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