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  • Community Manager - Barranquilla - Fullstack Labs

    Fullstack Labs
    Fullstack Labs Barranquilla

    hace 1 semana

    FullStack Labs background
    Descripción

    A Medical Specialized Interpreter (MSI) is required to provide effective remote audio interpreting services for non-English speakers interacting with medical professionals. Key responsibilities include:

    Providing high-quality interpreting services over the phone or through video conferencing software.

    Assisting medical professionals in communicating effectively with patients who speak different languages.

    Maintaining professional behavior at all times during interactions with clients and colleagues.

    Meeting the requirements of a minimum six months experience interpreting, which includes the ability to interpret accurately and quickly, with a focus on patient safety.

    Ensuring access to a quiet space to work and having high-speed internet access with a minimum of 10 Mbps to ensure seamless communication.

    The ideal candidate will possess excellent listening and speaking skills, as well as strong cultural awareness and empathy. Strong technical skills, including proficiency in using specialized interpreting software and hardware, are also essential for this role.

    Certifications such as certification from the American Translators Association (ATA) or similar professional organizations are highly valued.

    This position requires a strong understanding of healthcare terminology and the ability to communicate complex medical information accurately.

    A customer service interpreter is also needed for calls related to emergencies, accidents, insurance claims, and government program interviews.

    Key skills for this role include advanced English language proficiency (C1 or higher), strong communication skills, and the ability to maintain composure under pressure.


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