Customer Communication Coordinator - Medellín
hace 1 mes

Job summary
The client is seeking a highly communicative and organized Customer Communication Coordinator who will serve as the primary point of contact for customers from the initial inquiry through final project closeout.Key Responsibilities
- Milestone Updates: Send clear frequent updates at every major project stage.
- Homeowner Support: Answer common questions e.g. Is this normal? or Why does this look different?
- Customer Assurance: Explain work at a high level using approved language reassuring customers escalating issues as needed.
Descripción del trabajo
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