Call Mesa de Ayuda Jr - Bogota, Colombia - IBM

IBM

Empresa verificada

Bogota, Colombia

hace 2 días

Publicado por:

Carolina González

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Descripción

Introduction

A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers.

With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures we continue to deliver on that promise.

If you enjoy helping people with technical issue, you'll love your career at IBM.

Your Role and Responsibilities
Required Technical and Professional Expertise

Nível académico:

Tecnólogo o técnico en Sistemas y Telecomunicaciones, informática,
electrónica o afines. (graduado)
Conocimientos comprobables en ITIL Foundation

Experiência mínima (años):
2 años de experiência en soporte técnico en sitio, conocimientos
generales en redes, sistemas operativos Win7, W10. Manejo de
herramienta de gestión ITSM.

Habilidades conductuales:

Comunicación oral y escrita, orientación al detalle, enfoque en el cliente

Preferred Technical and Professional Expertise
As About
About Business UnitIBM Systems helps IT leaders think differently about their infrastructure.

IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues.

Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?